11/15/2023 0 Comments Rampila restaurant valletta malta![]() ![]() ![]() It was a warm day but there are big umbrellas (though ours was a bit mildewed) and always a breeze. We were first in and promptly served by our friendly waitress. Stone everywhere, ramparts, fantastic view. ![]() From the terrace, you're looking back to the City Gate bridge and down below to the lovely stone-lined gardens where the old car park used to be. To get down to the vaults - the only draw-back - is down very steep stone stairs, but then of course, they were built for soldiers, not diners, since this was all originally a Cavalier fortification. It's the last building at the top of the hill and you HAVE to enter it via the vaulted stone cellar which is both the restaurant's beautiful indoor space and the tunnel that leads to the outdoor terrace. The easy way to get there is to enter the gates, walk past the first block, go left passing the small street market on Ordnance Street and then take the first left up the hill: much easier than toiling up the hundred steps immediately inside the gate. Finally, with the warmer weather, we got around to lunching there. As you're entering by the City Gates bridge, you look left and up, and it's tucked away high in a corner. Have a nice day.We'd first spotted Rampila when we had family staying with us. On the other hand we will assure you that this will not happen again, as we already discussed it with the top management. For arguments between waiters and kitchen staff, i guess your wrong sir, as when you are busy, to communicate you have to raise your voice due to the extractor and oven noise in the kitchen, otherwise you would have had to wait longer for the food, without communication. Since we were busy and i had to do some other minor things for some other guests, as soon as i was walking to your table i see you coming to the cash point to pay and spoke to me in an arrogant way, paid the bill by card and walked away angry. I told him that i will offer you the glass of wine, after i would have checked what happened. As soon as i got to know you had a complaint, i told my colleague that i will come to your table to check what had happened, whilst also he had told me that you have asked for a free glass of wine. By the time you have finished, i could see your wife's plate full of chicken, therefore i've sent my waiter to clear your table and check what was wrong. When you confirmed that it was well cooked, you told the waiter that it was fine, and he moved on to serve other guests. We can assure you we don't serve food heated in microwaves! When the waiter was on the table with the chicken you asked him to wait a second for you to verify if it was well cooked. When the food came out, first you got your rabbit and soon after you got the chicken curry your wife had ordered, as to serve good food it takes time to cook, rather than heating it in the microwave as you have accused us of doing in front of a whole restaurant. With regards to waiting time, as i have explained to you yesterday you had to wait a bit as we were very busy, however this is not an excuse as you waited too long (approx. Dear Guest, First of all thanks for taking your time for reviewing our restaurant, however i would like to make sure that some words are clear. ![]()
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